POLICY
Shipping Policy
Last updated: May 2026
Processing Time
Most orders are processed and shipped within 3 business days. During peak back-to-school season (July–August), please allow up to 5 business days.
Shipping Methods
We ship via UPS and USPS. Standard shipping rates apply at checkout. You’ll receive a tracking number by email as soon as your order leaves our facility.
Order Tracking
A tracking number will be emailed to you once your order ships. If you haven’t received a tracking number within your expected processing window, email us at info@crestandcollarschoolwear.com.
Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, contact us immediately at info@crestandcollarschoolwear.com. We’ll work with you to resolve the issue promptly.
Questions
Email info@crestandcollarschoolwear.com — Monday–Friday, 9 AM–5 PM ET.
